SOPRANO Siren

SOPRANO Siren provides communities such as schools, universities and local government authorities the means with which to rapidly disseminate urgent information and issue crisis alerts.

It achieves this by allowing communities to securely maintain a contact database of people who have subscribed to the service. It then allows an authorized person to broadcast a message to those subscribers via SMS and email.

Key Features and Benefits:

• One-to-many communications
• Save on both time and call costs
• Leverages the Anytime, Anyplace nature of mobile communications to reach people wherever they are, at a time when they can make most use of the information
• Greatly improve public awareness and response time through real-time situational updates
• Message Delivery Rate Controls to ensure messages are transmitted smoothly with a lessened likely hood of bottlenecks
• Sophisticated reply management capabilities whereby responses can be tallied, added to a list or forwarded based on the response
• Comprehensive online tracking and monitoring tools to provide real-time statistics and reports of the situation as it unfolds

Key Applications:

• Emergency events such as terrorist, riot or other impacts on public safety
• Natural emergencies such as storm/flood/fire alerts
• Emergency services co-ordination
• Community event reminders
• Traffic updates
• Service delays

Call SOPRANO Today to enquire about this SOPRANO Siren.

SOPRANO Network Management Alerting

SOPRANO Network Management Alerting enables key Operational Teams and Management to be alerted over SMS to react to critical events occuring within an organisations infrasturcture. Triggering advance business continuity processes prior to escalation of issues resulting in significant benefit to an organisation.

SOPRANO Network Management Alerting integrates SMS seamlessly into open source, propertiary, and commercial Network Management Systems enabling ready to use SMS.

• Fault Management, Fault Trap Alerts. Have your Traps fowarded to Operational Staff over SMS for to reduce mean time to repair.
• Service Management, Service Unavailability from Service Probes Sent as SMS Alerts
• Performance Management, Threshold Warnings SMS Alerts
• Capacity Management

SOPRANO Network Management Alerting features are fully integrated into the SOPRANO Corporate Gateway Platforms for administration and reporting. Each interfacing system can be provisioned to enable reporting for cost center control and management

SOPRANO Inbound SMS 13/1300/1800

The SOPRANO Inbound SMS 13/1300/1800 Service provides businesses and emergency contact centres with a new channel to accept customer/assistance requests through a 13/1300/1800 number. SOPRANO is able to enable Inbound SMS functionality on new and existing 13/1300/1800 numbers.

SOPRANO is also able to provide both Standard Inbound SMS and Premium Inbound SMS services.

Read the Press Release on Inbound Services

If you would like more information on 'Crisis and Critical SMS Alerting please contact us.

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